Terms and Conditions

Terms & Conditions

Effective Date: 05/05/2025
Website: https://www.getnailhero.com

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the NailHero™ website operated by NailHero™ ("us", "we", or "our").

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our services.


1. General Information

These Terms govern your access and use of the NailHero™ website and its associated services, products, and content. These Terms apply to all site visitors, users, and others who access or use the site.


2. Orders & Payments

  • All orders are subject to availability and confirmation of payment.

  • We reserve the right to refuse or cancel any order for any reason, including stock unavailability, pricing errors, or suspected fraud.

  • Prices on our website are displayed in USD and are subject to change without notice.

  • Payments are securely processed via Shopify Payments, PayPal, or other trusted gateways.


3. Shipping & Delivery

  • Delivery typically takes 2–7 business days within the U.S.

  • International shipping may take longer depending on the destination.

  • Customers will receive a tracking number via email once their order is processed.

View our full Shipping & Delivery Policy for more information.


4. Returns & Refunds

We stand behind the quality of our products. If you're not satisfied:

  • You may return the item within 30 days of delivery.

  • Products must be unused, unopened, and in original condition.

  • Refunds will be issued to the original payment method after inspection.

Please refer to our full Returns & Exchanges Policy.


5. Intellectual Property

All content, logos, images, product designs, and trademarks on this site are the property of NailHero™ and are protected by intellectual property laws. No content may be copied, used, or reproduced without our written permission.


6. Limitation of Liability

To the fullest extent permitted by law, NailHero™ shall not be liable for any indirect, incidental, special, or consequential damages that result from:

  • Use of or inability to use our products

  • Delays in delivery

  • Unauthorized access to user data

We make no guarantees that our products will achieve specific personal results.


7. User Conduct

You agree not to misuse our site or services. Prohibited activities include:

  • Engaging in fraudulent behavior

  • Uploading or spreading malicious software

  • Attempting to gain unauthorized access to our systems

Violation may result in termination of your account or access.


8. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the State of [Insert State of Business Operation], without regard to conflict of law principles.


9. Changes to Terms

We reserve the right to update or change these Terms at any time. Continued use of the site after changes constitutes your acceptance of the new Terms.


10. Contact Information

If you have any questions about these Terms, please contact us:

NailHero™ Customer Service
📧 Email: support@getnailhero.com